2015 - 2026 We are 11 years old! We still offer the widest range of smart lock hardware at the best price.

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Shipping policy

Orders & Shipping

UK

Generally UK orders received before 12pm are despatched the same day. However we do use several warehouses and drop ship partners to fulfil orders and often it depends on how busy they are.

When you check out you will be presented with the available shipping options, these will depend on order value, weight and address. 

We use Royal Mail 24hr tracked, Fedex, UPS, DPD, DHL, 1 to 2 working days, and InPost lockers. 

  • Shipping is FREE for orders over £500.
  • Royal Mail shipping costs £4.95
  • Courier is £7.95

We can never guarantee that delivery will be the next day, we are at the mercy of the delivery companies. You will receive a tracking link so please look out for this. Always check your SPAM folder before contacting us. 

EU & Rest of the World

It is not possible to order directly from our store, please contact us and once we have your details we will provide a shipping quote. As a rough guide, the cost to ship one lock to mainland Europe is about €20.